# Cloudinary: Billing Dashboard and Plans Outage

> Cloudinary status incident “Billing Dashboard and Plans Outage” on 2025-12-21: impact minor (vendor’s label), 3.9 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc
Last updated: 2025-12-21T14:43:09Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-21 10:50 UTC · Resolved: 2025-12-21 14:43 UTC · Duration: 3.9 h
- Updates: 2 · Affected components: Billing
- [Vendor status page: https://stspg.io/2spz6khb4ldx](https://stspg.io/2spz6khb4ldx)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **monitoring** 2025-12-21 10:50 UTC: At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.
- **resolved** 2025-12-21 14:43 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-12-21 10:50 UTC, resolved after 3.9 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc
- Citation: Cloudinary, “Billing Dashboard and Plans Outage” (2025-12-21 10:50 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc (CC BY 4.0).
- Markdown link: `[Cloudinary: Billing Dashboard and Plans Outage (2025-12-21)](https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc · Markdown: https://rewindex.com/company/cloudinary/incidents/t7p1j3mv7rpc.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/t7p1j3mv7rpc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:13.589Z