# Cloudinary: Slower support ticket handling than usual

> Cloudinary status incident “Slower support ticket handling than usual” on 2018-02-08: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7
Last updated: 2018-02-08T14:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-02-08 12:52 UTC · Resolved: 2018-02-08 14:13 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/s67w8bjvzdr7](https://status.cloudinary.com/incidents/s67w8bjvzdr7)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2018-02-08 14:13 UTC: Our support system is now back to normal performance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2018-02-08 12:52 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7
- Citation: Cloudinary, “Slower support ticket handling than usual” (2018-02-08 12:52 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7 (CC BY 4.0).
- Markdown link: `[Cloudinary: Slower support ticket handling than usual (2018-02-08)](https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7 · Markdown: https://rewindex.com/company/cloudinary/incidents/s67w8bjvzdr7.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/s67w8bjvzdr7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:55:48.527Z