# Cloudinary: Elevated error rate in assets processing on APAC data-center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-19 17:50 UTC · Resolved: 2019-01-19 17:50 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/r1t4ns1hyywb](https://status.cloudinary.com/incidents/r1t4ns1hyywb)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2019-01-19 17:50 UTC: Between 17:37 and 17:44 UTC we experienced an increased error rate in APAC datacenter affecting uploads and new image transformations. A recovery procedure has started by on-call engineers as soon as monitoring has alerted us. We are continuing to investigate the source of this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/cloudinary/incidents/r1t4ns1hyywb · Markdown: https://rewindex.com/company/cloudinary/incidents/r1t4ns1hyywb.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/r1t4ns1hyywb · Generated 2026-10-18T11:34:41.259Z