# Cloudinary: Elevated error rate on image update operation involving tags

> Cloudinary status incident “Elevated error rate on image update operation involving tags” on 2017-11-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8
Last updated: 2017-11-12T12:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-11-12 12:16 UTC · Resolved: 2017-11-12 12:16 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/mty7zdb97cd8](https://status.cloudinary.com/incidents/mty7zdb97cd8)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2017-11-12 12:16 UTC: Today between 10:40-11:05 UTC we have experienced elevated error rate in image update operations involving tags that impacted a small part of our users. The root cause was related to database configuration and the issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Cloudinary, started 2017-11-12 12:16 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8
- Citation: Cloudinary, “Elevated error rate on image update operation involving tags” (2017-11-12 12:16 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8 (CC BY 4.0).
- Markdown link: `[Cloudinary: Elevated error rate on image update operation involving tags (2017-11-12)](https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8 · Markdown: https://rewindex.com/company/cloudinary/incidents/mty7zdb97cd8.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/mty7zdb97cd8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:33.609Z