# Cloudinary: Elevated errors on first-time video generation requests

> Cloudinary status incident “Elevated errors on first-time video generation requests” on 2020-09-03: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz
Last updated: 2020-09-03T22:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-09-03 21:06 UTC · Resolved: 2020-09-03 22:26 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/fy2c7r84nrjz](https://status.cloudinary.com/incidents/fy2c7r84nrjz)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2020-09-03 22:26 UTC: The incident has been resolved. The upload requests are back to normal. The issue resolved 21:55 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Cloudinary, started 2020-09-03 21:06 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz
- Citation: Cloudinary, “Elevated errors on first-time video generation requests” (2020-09-03 21:06 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz (CC BY 4.0).
- Markdown link: `[Cloudinary: Elevated errors on first-time video generation requests (2020-09-03)](https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz · Markdown: https://rewindex.com/company/cloudinary/incidents/fy2c7r84nrjz.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/fy2c7r84nrjz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:57:16.602Z