# Cloudinary: Eleveted error rate

> Cloudinary status incident “Eleveted error rate” on 2018-05-16: impact none (vendor’s label), 3.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my
Last updated: 2018-05-16T18:48:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-05-16 15:33 UTC · Resolved: 2018-05-16 18:48 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/bzmjp56dx0my](https://status.cloudinary.com/incidents/bzmjp56dx0my)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2018-05-16 18:48 UTC: From our initial investigation, we found the issue was related to an issue with our locking mechanism which for a few minutes caused requests to fail. The system is fully operational since 15:11 UTC and we’ll keep monitoring.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Cloudinary, started 2018-05-16 15:33 UTC, resolved after 3.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my
- Citation: Cloudinary, “Eleveted error rate” (2018-05-16 15:33 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my (CC BY 4.0).
- Markdown link: `[Cloudinary: Eleveted error rate (2018-05-16)](https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my · Markdown: https://rewindex.com/company/cloudinary/incidents/bzmjp56dx0my.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/bzmjp56dx0my · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:51.200Z