# Cloudinary: Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on

> Cloudinary status incident “Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on” on 2022-07-11: impact minor (vendor’s label), 32 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9
Last updated: 2022-07-12T17:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-07-11 08:56 UTC · Resolved: 2022-07-12 17:05 UTC · Duration: 32 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/9xxy692qdqh9](https://status.cloudinary.com/incidents/9xxy692qdqh9)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2022-07-12 17:05 UTC: We have identified and now successfully reprocessed all moderation requests that had failed previously due to this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2022-07-11 08:56 UTC, resolved after 32 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9
- Citation: Cloudinary, “Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on” (2022-07-11 08:56 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9 (CC BY 4.0).
- Markdown link: `[Cloudinary: Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on (2022-07-11)](https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9)`


---
Canonical: https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9 · Markdown: https://rewindex.com/company/cloudinary/incidents/9xxy692qdqh9.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/9xxy692qdqh9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:56:47.618Z