# Cloudinary: Degraded Performance for our Media Delivery Service

> Cloudinary status incident “Degraded Performance for our Media Delivery Service” on 2025-07-07: impact minor (vendor’s label), 13 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r
Last updated: 2025-07-07T18:28:27Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-07 05:49 UTC · Resolved: 2025-07-07 18:28 UTC · Duration: 13 h
- Updates: 2 · Affected components: Media Delivery
- [Vendor status page: https://stspg.io/qf0g8p0nrks7](https://stspg.io/qf0g8p0nrks7)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **investigating** 2025-07-07 05:49 UTC: For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.
- **resolved** 2025-07-07 18:28 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2025-07-07 05:49 UTC, resolved after 13 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r
- Citation: Cloudinary, “Degraded Performance for our Media Delivery Service” (2025-07-07 05:49 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r (CC BY 4.0).
- Markdown link: `[Cloudinary: Degraded Performance for our Media Delivery Service (2025-07-07)](https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r · Markdown: https://rewindex.com/company/cloudinary/incidents/7rfcympyhb2r.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/7rfcympyhb2r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:10.425Z