# Cloudinary: Image delivery fails for specific customers

> Cloudinary status incident “Image delivery fails for specific customers” on 2016-07-28: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv
Last updated: 2016-07-28T08:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-07-28 07:27 UTC · Resolved: 2016-07-28 08:31 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/7hqygmfv1ynv](https://status.cloudinary.com/incidents/7hqygmfv1ynv)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2016-07-28 08:31 UTC: Today starting 7:14 UTC we have experienced image delivery failures for specific customers. The root cause was related to upgrade of our CDN infrastructure. The issue was fixed and all CDN nodes are now up to date.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2016-07-28 07:27 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv
- Citation: Cloudinary, “Image delivery fails for specific customers” (2016-07-28 07:27 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv (CC BY 4.0).
- Markdown link: `[Cloudinary: Image delivery fails for specific customers (2016-07-28)](https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv · Markdown: https://rewindex.com/company/cloudinary/incidents/7hqygmfv1ynv.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/7hqygmfv1ynv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:57:02.707Z