# Cloudinary: Uploads of large, chunked videos fail

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-05-01 16:00 UTC · Resolved: 2018-05-01 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/4rzg12hmd8ww](https://status.cloudinary.com/incidents/4rzg12hmd8ww)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2018-05-01 16:00 UTC: This is a corrected statement, replacing the previous one which had inaccurate times. Between 11:50 and 18:11 UTC, large uploaded videos that were larger than one chunk, failed to upload. We became aware of the issue around 18:00, and issued a fix that resolved the issue. Further details will be supplied after a full RCA is performed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/cloudinary/incidents/4rzg12hmd8ww · Markdown: https://rewindex.com/company/cloudinary/incidents/4rzg12hmd8ww.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/4rzg12hmd8ww · Generated 2026-10-18T11:27:42.097Z