# Cloudinary: Increased latency and errors for uploads, transformations, asset management - affecting some customers

> Cloudinary status incident “Increased latency and errors for uploads, transformations, asset management - affecting some customers” on 2022-04-12: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7
Last updated: 2022-04-12T01:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-12 01:00 UTC · Resolved: 2022-04-12 01:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/35tf925jpjt7](https://status.cloudinary.com/incidents/35tf925jpjt7)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2022-04-12 01:00 UTC: Between 01:00 and 03:00 UTC, a subset of customers with accounts hosted in our US region encountered increased latency for updates to their account and may have also experienced timeouts and other errors. This was due to delayed automatic scaling after a sudden increase in request volume, and should be resolved for all affected customers - our automatic scaling rules have been updated to avoid this in the future

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2022-04-12 01:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7
- Citation: Cloudinary, “Increased latency and errors for uploads, transformations, asset management - affecting some customers” (2022-04-12 01:00 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7 (CC BY 4.0).
- Markdown link: `[Cloudinary: Increased latency and errors for uploads, transformations, asset management - affecting some customers (2022-04-12)](https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7 · Markdown: https://rewindex.com/company/cloudinary/incidents/35tf925jpjt7.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/35tf925jpjt7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:32.719Z