# Cloudinary: Possible degradation in super resolution results

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-03 16:33 UTC · Resolved: 2025-06-03 18:59 UTC · Duration: 2.4 h
- Updates: 3
- [Vendor status page: https://stspg.io/dds3cxs4twmz](https://stspg.io/dds3cxs4twmz)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **identified** 2025-06-03 16:33 UTC: Around ~3 hours ago, the super resolution model was deployed to fix a customer issue.  This introduced possible degradation in some super resolution results.  We are working on the fix.
- **monitoring** 2025-06-03 17:36 UTC: A fix has been deployed, and we are monitoring.
- **resolved** 2025-06-03 18:59 UTC: The issue has been resolved.


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Canonical: https://rewindex.com/company/cloudinary/incidents/34cy6bzbgy4t · Markdown: https://rewindex.com/company/cloudinary/incidents/34cy6bzbgy4t.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/34cy6bzbgy4t · Generated 2026-10-18T10:30:58.991Z