# Cloudinary: Intermittent errors for some customers

> Cloudinary status incident “Intermittent errors for some customers” on 2016-07-11: impact none (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky
Last updated: 2016-07-11T16:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-07-11 14:01 UTC · Resolved: 2016-07-11 16:40 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/20pzq7bwznky](https://status.cloudinary.com/incidents/20pzq7bwznky)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2016-07-11 16:40 UTC: We have found the root cause and applied a fix, the issue is now resolved. After further investigation we learned that the issue started yesterday July 10 around 11am UTC with very low rates that increased today up to 0.8% of the API calls (image delivery was not impacted).

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Cloudinary, started 2016-07-11 14:01 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky
- Citation: Cloudinary, “Intermittent errors for some customers” (2016-07-11 14:01 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky (CC BY 4.0).
- Markdown link: `[Cloudinary: Intermittent errors for some customers (2016-07-11)](https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky · Markdown: https://rewindex.com/company/cloudinary/incidents/20pzq7bwznky.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/20pzq7bwznky · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:45.732Z