# Cloudinary: Cloudinary AI Background Removal - degraded performance

> Cloudinary status incident “Cloudinary AI Background Removal - degraded performance” on 2023-05-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y
Last updated: 2023-05-02T13:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-02 13:00 UTC · Resolved: 2023-05-02 13:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.cloudinary.com/incidents/1931ncjzrj8y](https://status.cloudinary.com/incidents/1931ncjzrj8y)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2023-05-02 13:00 UTC: From roughly 6:00 - 11:20 Pacific time - Cloudinary AI Background Removal had degraded performance. This has been resolved and is now working as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Cloudinary, started 2023-05-02 13:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y
- Citation: Cloudinary, “Cloudinary AI Background Removal - degraded performance” (2023-05-02 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y (CC BY 4.0).
- Markdown link: `[Cloudinary: Cloudinary AI Background Removal - degraded performance (2023-05-02)](https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y · Markdown: https://rewindex.com/company/cloudinary/incidents/1931ncjzrj8y.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/1931ncjzrj8y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:32.865Z