# Cloudinary: VIESUS™ Automatic Image Enhancement is currently down.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-30 07:14 UTC · Resolved: 2025-06-30 11:50 UTC · Duration: 4.6 h
- Updates: 3 · Affected components: Third-Party - Add-ons
- [Vendor status page: https://stspg.io/lfjgltrs2z2d](https://stspg.io/lfjgltrs2z2d)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Summary

Cloudinary’s major VIESUS™ Automatic Image Enhancement add-on outage was logged at 2025-06-30 07:14 UTC; its initial update reported outages since June 30th 2025 00:00 UTC. A fix was implemented at 06-30 08:01 UTC, and the incident was resolved at 2025-06-30 11:50 UTC; the recorded duration was 4 h 36 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-30 07:14 UTC: Starting June 30th 2025 00:00 UTC we've been encountering outages with the VIESUS™ Automatic Image Enhancement add-on. Our team is actively investigating the root cause and working on a resolution. We appreciate your patience as we address this issue.
- **monitoring** 2025-06-30 08:01 UTC: A fix has been implemented, and we are monitoring the results.
- **resolved** 2025-06-30 11:50 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-30 07:14 UTC: [Major incident: VIESUS™ Automatic Image Enhancement is currently down.](https://rewindex.com/change/ic8d4cb4ce597a1.md)


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Canonical: https://rewindex.com/company/cloudinary/incidents/16ys9xh3kfyn · Markdown: https://rewindex.com/company/cloudinary/incidents/16ys9xh3kfyn.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/16ys9xh3kfyn · Generated 2026-10-18T09:36:18.789Z