# Cloudflare: API Shield JWT Validation Errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-05 10:55 UTC · Resolved: 2026-10-05 22:39 UTC · Duration: 12 h
- Updates: 4 · Affected components: API Shield, Cloudflare Sites and Services - API Shield
- [Vendor status page: https://www.cloudflarestatus.com/incidents/ts295zqycqn7](https://www.cloudflarestatus.com/incidents/ts295zqycqn7)
- [Company: Cloudflare](https://rewindex.com/company/cloudflare.md)

## Timeline of updates

- **investigating** 2026-10-05 10:55 UTC: Cloudflare is investigating an issue affecting API Shield JWT validation for customers using symmetric keying material. Our team is actively working on restoring normal service.
- **identified** 2026-10-05 11:24 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-10-05 20:09 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-05 22:39 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/cloudflare/incidents/ts295zqycqn7 · Markdown: https://rewindex.com/company/cloudflare/incidents/ts295zqycqn7.md · JSON: https://rewindex.com/api/v1/companies/cloudflare/incidents/ts295zqycqn7 · Generated 2026-10-18T10:34:39.755Z