# Cloudflare: ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers

> Cloudflare status incident “ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers” on 2026-10-27: impact major (vendor’s label), 2.7 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew
Last updated: 2026-10-27T15:13:19Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-27 12:28 UTC · Resolved: 2026-10-27 15:12 UTC · Duration: 2.7 h
- Updates: 5
- [Vendor status page: https://www.cloudflarestatus.com/incidents/dk2obcyw2aew](https://www.cloudflarestatus.com/incidents/dk2obcyw2aew)
- [Company: Cloudflare](https://rewindex.com/company/cloudflare.md)

## Timeline of updates

- **identified** 2026-10-27 12:28 UTC _(edited after publishing)_: Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall.  Customers may observe: ERR\_TIMED\_OUT on standard HTTPS websites ERR\_EMPTY\_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.
- **identified** 2026-10-27 13:20 UTC _(edited after publishing)_: Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall.  Customers may observe: ERR\_TIMED\_OUT on standard HTTPS websites ERR\_EMPTY\_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.
- **identified** 2026-10-27 14:38 UTC _(edited after publishing)_: Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall.  Customers may observe: ERR\_TIMED\_OUT on standard HTTPS websites ERR\_EMPTY\_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.
- **monitoring** 2026-10-27 14:52 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-27 15:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-27 12:28 UTC: [Major incident: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/i7eb4dfba897c8d.md)
- 2026-10-27 13:23 UTC: [Incident updated: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/r40f5d378c67ce2.md)
- 2026-10-27 13:43 UTC: [Incident silently edited: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/r5f587df17fdae6.md)
- 2026-10-27 14:33 UTC: [Incident silently edited: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/r28350dfdabbded.md)
- 2026-10-27 14:43 UTC: [Incident updated: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/rda66a31b49a76f.md)
- 2026-10-27 15:03 UTC: [Incident updated: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/rdd9fb03fadda48.md)
- 2026-10-27 15:13 UTC: [Incident updated: ERR\_TIMED\_OUT and ERR\_EMPTY\_RESPONSE being observed by Cloudflare Customers](https://rewindex.com/change/r6c03a30062a173.md)

## Cite this

Status incident (vendor impact label: major) posted by Cloudflare, started 2026-10-27 12:28 UTC, resolved after 2.7 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew
- Citation: Cloudflare, “ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers” (2026-10-27 12:28 UTC). Archived by Rewindex: https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew (CC BY 4.0).
- Markdown link: `[Cloudflare: ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers (2026-10-27)](https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew)`


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Canonical: https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew · Markdown: https://rewindex.com/company/cloudflare/incidents/dk2obcyw2aew.md · JSON: https://rewindex.com/api/v1/companies/cloudflare/incidents/dk2obcyw2aew · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:27.014Z