# Close: Calling problems in the Desktop Application

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-05 18:42 UTC · Resolved: 2025-11-05 19:56 UTC · Duration: 1.2 h
- Updates: 3
- [Vendor status page: https://stspg.io/yd8c978v7g8m](https://stspg.io/yd8c978v7g8m)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **investigating** 2025-11-05 18:42 UTC: We are receiving an increased number of reports that users are unable to use calling when using the Desktop Application. Calling within the browser works fine. We're investigating.
- **identified** 2025-11-05 19:21 UTC: We have identified the issue and are actively working on a fix.
- **resolved** 2025-11-05 19:56 UTC: The issue has been resolved. Please reach out to support@close.com if you continue to have calling issues after refreshing.


---
Canonical: https://rewindex.com/company/close/incidents/vhzqkbp0bchl · Markdown: https://rewindex.com/company/close/incidents/vhzqkbp0bchl.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/vhzqkbp0bchl · Generated 2026-10-18T11:37:11.057Z