# Close: Issue uploading and accessing files

> Close status incident “Issue uploading and accessing files” on 2019-10-22: impact minor (vendor’s label), 7.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/rkf9cxnfgs14
Last updated: 2019-10-23T03:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-10-22 19:54 UTC · Resolved: 2019-10-23 03:01 UTC · Duration: 7.1 h
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/rkf9cxnfgs14](https://status.close.com/incidents/rkf9cxnfgs14)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2019-10-23 03:01 UTC: Amazon Web Services (AWS) has resolved their earlier issue (more details at https://status.aws.amazon.com/ ). Uploading and accessing files (such as email attachments and call recordings) in Close should function normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Close, started 2019-10-22 19:54 UTC, resolved after 7.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/rkf9cxnfgs14
- Citation: Close, “Issue uploading and accessing files” (2019-10-22 19:54 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/rkf9cxnfgs14 (CC BY 4.0).
- Markdown link: `[Close: Issue uploading and accessing files (2019-10-22)](https://rewindex.com/company/close/incidents/rkf9cxnfgs14)`


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Canonical: https://rewindex.com/company/close/incidents/rkf9cxnfgs14 · Markdown: https://rewindex.com/company/close/incidents/rkf9cxnfgs14.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/rkf9cxnfgs14 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:27:34.632Z