# Close: OpenAI - Increased Error Rates

> Close status incident “OpenAI - Increased Error Rates” on 2025-03-25: impact minor (vendor’s label), 3.4 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/mf4gzrflnxmq
Last updated: 2025-03-25T21:44:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-25 18:21 UTC · Resolved: 2025-03-25 21:44 UTC · Duration: 3.4 h
- Updates: 2 · Affected components: Querying, Search - Querying, Indexing, Search - Indexing
- [Vendor status page: https://stspg.io/jr6h8678qghf](https://stspg.io/jr6h8678qghf)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **identified** 2025-03-25 18:21 UTC: OpenAI are currently experiencing increased error rates on their side, which is impacting Lead Summaries and AI Search in Close. You can follow for updates on their status page here - https://status.openai.com/
- **resolved** 2025-03-25 21:44 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Close, started 2025-03-25 18:21 UTC, resolved after 3.4 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/mf4gzrflnxmq
- Citation: Close, “OpenAI - Increased Error Rates” (2025-03-25 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/mf4gzrflnxmq (CC BY 4.0).
- Markdown link: `[Close: OpenAI - Increased Error Rates (2025-03-25)](https://rewindex.com/company/close/incidents/mf4gzrflnxmq)`


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Canonical: https://rewindex.com/company/close/incidents/mf4gzrflnxmq · Markdown: https://rewindex.com/company/close/incidents/mf4gzrflnxmq.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/mf4gzrflnxmq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:52:09.665Z