# Close: Investigating issue with app.close.io

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-07-16 09:23 UTC · Resolved: 2016-07-16 10:25 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/kbz0cdx67rb4](https://status.close.com/incidents/kbz0cdx67rb4)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2016-07-16 10:25 UTC: We have resolved the issues with accessing app.close.io. A previous deploy encountered issues due to a change in how we uploaded static assets to Amazon S3. We have identified the issue and a way to monitor for this in future updates. Anyone who encountered issues with the desktop client should close and reopen the application.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/close/incidents/kbz0cdx67rb4 · Markdown: https://rewindex.com/company/close/incidents/kbz0cdx67rb4.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/kbz0cdx67rb4 · Generated 2026-10-18T10:38:06.522Z