# Close: Issues with inbound calls and inbound + outbound SMS for some phone numbers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-20 16:23 UTC · Resolved: 2020-10-20 18:42 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/jpx42bpy80w5](https://status.close.com/incidents/jpx42bpy80w5)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2020-10-20 18:42 UTC: We have worked with our carriers to implement a fix for this issue. If you continue to have issues with inbound calls or inbound/outbound SMS, please reach out to support@close.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/close/incidents/jpx42bpy80w5 · Markdown: https://rewindex.com/company/close/incidents/jpx42bpy80w5.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/jpx42bpy80w5 · Generated 2026-10-18T11:27:18.307Z