# Close: Incoming calls not ringing / no dial tone

> Close status incident “Incoming calls not ringing / no dial tone” on 2017-01-03: impact minor (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/close/incidents/hlkkvvk1d9v8
Last updated: 2017-01-03T19:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-01-03 18:34 UTC · Resolved: 2017-01-03 19:05 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/hlkkvvk1d9v8](https://status.close.com/incidents/hlkkvvk1d9v8)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2017-01-03 19:05 UTC: The calling issues were isolated to about a dozen IPs. Inbound and outbound calling to those addresses should be restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Close, started 2017-01-03 18:34 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/close/incidents/hlkkvvk1d9v8
- Citation: Close, “Incoming calls not ringing / no dial tone” (2017-01-03 18:34 UTC). Archived by Rewindex: https://rewindex.com/company/close/incidents/hlkkvvk1d9v8 (CC BY 4.0).
- Markdown link: `[Close: Incoming calls not ringing / no dial tone (2017-01-03)](https://rewindex.com/company/close/incidents/hlkkvvk1d9v8)`


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Canonical: https://rewindex.com/company/close/incidents/hlkkvvk1d9v8 · Markdown: https://rewindex.com/company/close/incidents/hlkkvvk1d9v8.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/hlkkvvk1d9v8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:52:39.568Z