# Close: Change indexing delayed

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-03 14:50 UTC · Resolved: 2026-06-03 18:53 UTC · Duration: 4.0 h
- Updates: 7 · Affected components: Indexing, Search - Indexing
- [Vendor status page: https://stspg.io/djx9wlq0q9b2](https://stspg.io/djx9wlq0q9b2)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **investigating** 2026-06-03 14:50 UTC: Changes done to CRM data are reflected in search with a delay.
- **investigating** 2026-06-03 15:21 UTC: We are continuing to investigate the issue.
- **investigating** 2026-06-03 16:05 UTC: We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- **investigating** 2026-06-03 16:41 UTC: We are continuing to investigate the issue. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- **identified** 2026-06-03 17:45 UTC: We have implemented a remediation for the delayed search indexing and are monitoring for improvement. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- **monitoring** 2026-06-03 18:17 UTC: A fix has been implemented and we are monitoring the results. Updates to Close made via the web app and API may take longer than normal to appear in search results.
- **resolved** 2026-06-03 18:53 UTC: This incident has been resolved. The Close app and API are now functioning normally.


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Canonical: https://rewindex.com/company/close/incidents/bzb6gxpvplcl · Markdown: https://rewindex.com/company/close/incidents/bzb6gxpvplcl.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/bzb6gxpvplcl · Generated 2026-10-18T10:27:10.302Z