# Close: Application not loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-07-22 17:02 UTC · Resolved: 2020-07-22 18:28 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.close.com/incidents/2948gqd2mvnw](https://status.close.com/incidents/2948gqd2mvnw)
- [Company: Close](https://rewindex.com/company/close.md)

## Timeline of updates

- **resolved** 2020-07-22 18:28 UTC: After the database upgrade, the system is performing well and the problem is resolved. We'll post more details about this incident in an upcoming postmortem.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/close/incidents/2948gqd2mvnw · Markdown: https://rewindex.com/company/close/incidents/2948gqd2mvnw.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/2948gqd2mvnw · Generated 2026-10-18T12:20:26.137Z