# Close in October 2020: incidents, uptime and changes

> Close in October 2020: 1 incident on its status page (1 major or critical), 99.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Close’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/close/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 1 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1
- Uptime (vendor-reported): 99.68% free of major/critical incidents, 99.68% free of any incident; outage time 2 h 19 min, incident time 2 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2020](https://rewindex.com/company/close/2020/08.md) · Next: [November 2020](https://rewindex.com/company/close/2020/11.md) · [All months](https://rewindex.com/company/close/reports.md) · [Close](https://rewindex.com/company/close.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with inbound calls and inbound + outbound SMS for some phone numbers](https://rewindex.com/company/close/incidents/jpx42bpy80w5.md) | major | 2020-10-20 16:23 UTC | 2020-10-20 18:42 UTC | 2.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with inbound calls and inbound + outbound SMS for some phone numbers](https://rewindex.com/company/close/incidents/jpx42bpy80w5.md) | major | 2020-10-20 16:23 UTC | 2020-10-20 18:42 UTC | 2.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Email Sync Database Maintenance](https://rewindex.com/company/close/incidents/d127c277gxz5.md) | maintenance | 2020-10-16 02:00 UTC | 2020-10-16 04:21 UTC | 2.4 h | resolved |
| [\[Scheduled\] Database Maintenance](https://rewindex.com/company/close/incidents/29r2pfns2rnj.md) | maintenance | 2020-10-18 00:00 UTC | 2020-10-18 01:55 UTC | 1.9 h | resolved |

## Cite this

Close posted 1 status incident in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/close/2020/10
- Citation: Close, “Close in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/close/2020/10 (CC BY 4.0).
- Markdown link: `[Close: Close in October 2020 (2020-10-01)](https://rewindex.com/company/close/2020/10)`


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Canonical: https://rewindex.com/company/close/2020/10 · Markdown: https://rewindex.com/company/close/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:27.990Z