# Close in April 2017: incidents, uptime and changes

> Close in April 2017: 7 incidents on its status page (1 major or critical), 96.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Close’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/close/2017/04
Last updated: 2017-05-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 3
- By vendor impact label: major 1, minor 4, none 2
- Uptime (vendor-reported): 96.57% free of major/critical incidents, 94.43% free of any incident; outage time 24 h 39 min, incident time 40 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2017](https://rewindex.com/company/close/2017/03.md) · Next: [May 2017](https://rewindex.com/company/close/2017/05.md) · [All months](https://rewindex.com/company/close/reports.md) · [Close](https://rewindex.com/company/close.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Calling Disruption](https://rewindex.com/company/close/incidents/3rhlrbp7v2ww.md) | major | 2017-04-23 13:07 UTC | 2017-04-24 13:46 UTC | 25 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Application Unavailable](https://rewindex.com/company/close/incidents/f950hkcq0jmk.md) | minor | 2017-04-07 17:43 UTC | 2017-04-07 18:39 UTC | 56 min | resolved |
| [Search unavailable](https://rewindex.com/company/close/incidents/nr7yp0kw8fb7.md) | none | 2017-04-11 23:33 UTC | 2017-04-12 02:15 UTC | 2.7 h | resolved |
| [SMS Errors](https://rewindex.com/company/close/incidents/v5hmq36vdvp9.md) | none | 2017-04-20 23:01 UTC | 2017-04-20 23:08 UTC | 7 min | resolved |
| [Calling Disruption](https://rewindex.com/company/close/incidents/3rhlrbp7v2ww.md) | major | 2017-04-23 13:07 UTC | 2017-04-24 13:46 UTC | 25 h | resolved |
| [Reports of outgoing & incoming calls not working](https://rewindex.com/company/close/incidents/qpc5wbwv7pjm.md) | minor | 2017-04-24 17:28 UTC | 2017-04-25 01:41 UTC | 8.2 h | resolved |
| [Investigating reports of calls not working](https://rewindex.com/company/close/incidents/4sh389ht1k32.md) | minor | 2017-04-25 16:06 UTC | 2017-04-25 19:11 UTC | 3.1 h | resolved |
| [Calling Disruption](https://rewindex.com/company/close/incidents/8k6wrlzq8pj0.md) | minor | 2017-04-27 17:07 UTC | 2017-04-27 20:16 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/close/incidents/1rh77yhjnr1d.md) | maintenance | 2017-04-02 04:21 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/close/incidents/9tt6v9fgm1k0.md) | maintenance | 2017-04-04 02:13 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Telephony provider maintenance](https://rewindex.com/company/close/incidents/r5t5l0wl81gd.md) | maintenance | 2017-04-16 07:00 UTC | 2017-04-16 09:00 UTC | 2.0 h | resolved |

## Cite this

Close posted 7 status incidents in April 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/close/2017/04
- Citation: Close, “Close in April 2017” (2017-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/close/2017/04 (CC BY 4.0).
- Markdown link: `[Close: Close in April 2017 (2017-04-01)](https://rewindex.com/company/close/2017/04)`


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Canonical: https://rewindex.com/company/close/2017/04 · Markdown: https://rewindex.com/company/close/2017/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:23.649Z