# Close in February 2017: incidents, uptime and changes

> Close in February 2017: 4 incidents on its status page (1 major or critical), 99.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Close’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/close/2017/02
Last updated: 2017-03-01T01:02:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.67% free of major/critical incidents, 96.12% free of any incident; outage time 2 h 10 min, incident time 26 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2017](https://rewindex.com/company/close/2017/01.md) · Next: [March 2017](https://rewindex.com/company/close/2017/03.md) · [All months](https://rewindex.com/company/close/reports.md) · [Close](https://rewindex.com/company/close.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Calling Disruption](https://rewindex.com/company/close/incidents/hk22npgzlb84.md) | major | 2017-02-10 02:15 UTC | 2017-02-10 04:25 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Calling Disruption](https://rewindex.com/company/close/incidents/hk22npgzlb84.md) | major | 2017-02-10 02:15 UTC | 2017-02-10 04:25 UTC | 2.2 h | resolved |
| [Email sync issues](https://rewindex.com/company/close/incidents/1m5fy8l194gx.md) | minor | 2017-02-24 00:40 UTC | 2017-02-24 15:04 UTC | 14 h | resolved |
| [Incoming calls not coming through](https://rewindex.com/company/close/incidents/7kjjkm8qjxmx.md) | minor | 2017-02-27 16:15 UTC | 2017-02-27 19:54 UTC | 3.6 h | resolved |
| [Issues with Call Recordings, Voicemails, Email Syncing and Data Exports](https://rewindex.com/company/close/incidents/vfp085g0qxtw.md) | minor | 2017-02-28 18:09 UTC | 2017-03-01 01:02 UTC | 6.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database upgrade](https://rewindex.com/company/close/incidents/dzfggwb76458.md) | maintenance | 2017-02-03 05:00 UTC | 2017-02-03 05:19 UTC | 19 min | resolved |
| [\[Scheduled\] Telephony provider maintenance](https://rewindex.com/company/close/incidents/j7jx29dwv01x.md) | maintenance | 2017-02-05 06:00 UTC | 2017-02-05 08:00 UTC | 2.0 h | resolved |

## Cite this

Close posted 4 status incidents in February 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/close/2017/02
- Citation: Close, “Close in February 2017” (2017-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/close/2017/02 (CC BY 4.0).
- Markdown link: `[Close: Close in February 2017 (2017-02-01)](https://rewindex.com/company/close/2017/02)`


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Canonical: https://rewindex.com/company/close/2017/02 · Markdown: https://rewindex.com/company/close/2017/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:33.514Z