# Close in September 2016: incidents, uptime and changes

> Close in September 2016: 6 incidents on its status page (2 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Close’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/close/2016/09
Last updated: 2016-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 2, none 2
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 98.77% free of any incident; outage time 56 min, incident time 8 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2016](https://rewindex.com/company/close/2016/08.md) · Next: [October 2016](https://rewindex.com/company/close/2016/10.md) · [All months](https://rewindex.com/company/close/reports.md) · [Close](https://rewindex.com/company/close.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues accessing app.close.io](https://rewindex.com/company/close/incidents/skykt2xpxybv.md) | major | 2016-09-07 22:06 UTC | 2016-09-07 22:32 UTC | 26 min | resolved |
| [Calling issues](https://rewindex.com/company/close/incidents/tnzv79ls772c.md) | major | 2016-09-16 06:47 UTC | 2016-09-16 07:17 UTC | 30 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues accessing app.close.io](https://rewindex.com/company/close/incidents/skykt2xpxybv.md) | major | 2016-09-07 22:06 UTC | 2016-09-07 22:32 UTC | 26 min | resolved |
| [Telephony provider outage](https://rewindex.com/company/close/incidents/wzds1lxdk9pw.md) | none | 2016-09-09 00:31 UTC | 2016-09-09 00:39 UTC | 8 min | resolved |
| [Outbound Call Initiation / Disconnect Issues](https://rewindex.com/company/close/incidents/t51kfrry0h30.md) | minor | 2016-09-13 13:32 UTC | 2016-09-13 16:49 UTC | 3.3 h | resolved |
| [Calling issues](https://rewindex.com/company/close/incidents/tnzv79ls772c.md) | major | 2016-09-16 06:47 UTC | 2016-09-16 07:17 UTC | 30 min | resolved |
| [Calling Disruption](https://rewindex.com/company/close/incidents/5f4zqdrg5hc7.md) | minor | 2016-09-16 16:12 UTC | 2016-09-16 20:47 UTC | 4.6 h | resolved |
| [Calling Disruption](https://rewindex.com/company/close/incidents/fsyfc684kh6f.md) | none | 2016-09-29 21:11 UTC | 2016-09-29 22:39 UTC | 1.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Search Cluster Maintenance](https://rewindex.com/company/close/incidents/8c7wyjtsvw46.md) | maintenance | 2016-09-04 06:50 UTC | 2016-09-04 08:26 UTC | 1.6 h | resolved |

## Cite this

Close posted 6 status incidents in September 2016 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/close/2016/09
- Citation: Close, “Close in September 2016” (2016-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/close/2016/09 (CC BY 4.0).
- Markdown link: `[Close: Close in September 2016 (2016-09-01)](https://rewindex.com/company/close/2016/09)`


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Canonical: https://rewindex.com/company/close/2016/09 · Markdown: https://rewindex.com/company/close/2016/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:19:22.991Z