# Close in August 2016: incidents, uptime and changes

> Close in August 2016: 4 incidents on its status page (1 major or critical), 99.53% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Close’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/close/2016/08
Last updated: 2016-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 4
- By vendor impact label: major 1, none 3
- Uptime (vendor-reported): 99.53% free of major/critical incidents, 99.53% free of any incident; outage time 3 h 28 min, incident time 3 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2016](https://rewindex.com/company/close/2016/07.md) · Next: [September 2016](https://rewindex.com/company/close/2016/09.md) · [All months](https://rewindex.com/company/close/reports.md) · [Close](https://rewindex.com/company/close.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Calling Issues](https://rewindex.com/company/close/incidents/x455lnp5fts0.md) | major | 2016-08-26 17:36 UTC | 2016-08-26 21:04 UTC | 3.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delays in processing and email sync](https://rewindex.com/company/close/incidents/y95qqq02hbpc.md) | none | 2016-08-04 21:10 UTC | 2016-08-04 21:40 UTC | 30 min | resolved |
| [Investigating issue with app.close.io](https://rewindex.com/company/close/incidents/v1r4zv2s2n40.md) | none | 2016-08-05 18:02 UTC | 2016-08-05 19:13 UTC | 1.2 h | resolved |
| [Issues with renting phone numbers upon signup](https://rewindex.com/company/close/incidents/7jbfm84vvms4.md) | none | 2016-08-18 19:40 UTC | 2016-08-19 07:49 UTC | 12 h | resolved |
| [Calling Issues](https://rewindex.com/company/close/incidents/x455lnp5fts0.md) | major | 2016-08-26 17:36 UTC | 2016-08-26 21:04 UTC | 3.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Database reconnect](https://rewindex.com/company/close/incidents/g5ljttjl43ct.md) | maintenance | 2016-08-07 04:01 UTC | 2016-08-07 04:04 UTC | 3 min | resolved |
| [\[Scheduled\] Server Infrastructure Maintenance](https://rewindex.com/company/close/incidents/l4vzdtmbfp55.md) | maintenance | 2016-08-13 05:02 UTC | 2016-08-13 07:16 UTC | 2.2 h | resolved |
| [\[Scheduled\] Database maintenance](https://rewindex.com/company/close/incidents/hy83hpg98q49.md) | maintenance | 2016-08-21 06:21 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Infrastructure upgrades](https://rewindex.com/company/close/incidents/rf5r81gx3h8t.md) | maintenance | 2016-08-26 03:00 UTC | 2016-08-26 05:14 UTC | 2.2 h | resolved |

## Cite this

Close posted 4 status incidents in August 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/close/2016/08
- Citation: Close, “Close in August 2016” (2016-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/close/2016/08 (CC BY 4.0).
- Markdown link: `[Close: Close in August 2016 (2016-08-01)](https://rewindex.com/company/close/2016/08)`


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Canonical: https://rewindex.com/company/close/2016/08 · Markdown: https://rewindex.com/company/close/2016/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:44.110Z