# ClickHouse Cloud - Domain: clickhouse.com · Category: data - Status page: https://status.clickhouse.com (polled every 10 minutes; now operational) - Incidents archived: 15 (3 major/critical, 0 maintenances), history since 2026-07-22 - Last 90 days: 15 incidents; open now: 0 - Silently edited or deleted incidents: 0 ## Incidents by year | Year | Incidents | Major/critical | Maintenance | Median duration | | --- | --- | --- | --- | --- | | 2026 | 15 | 3 | 0 | 1.9 h | ## Recent notable changes | When (UTC) | Change | Summary | | --- | --- | --- | | 2026-09-15 18:57 UTC | [Critical incident: ClickPipes failing on Kinesis in AWS us-east-1](https://rewindex.com/change/iac484acfb4a29c.md) | ClickHouse Cloud reported critical ClickPipes failures on Kinesis in AWS us-east-1, starting 2026-09-15 18:57 UTC and resolved 2026-09-17 00:43 UTC (29 h 45 min). AWS identified a Kinesis IAM authorization defect and began rolling back the change; ClickHouse confirmed Enhanced Fanhout (EFO) Kinesis pipes were fully operational at resolution. | | 2026-07-24 13:07 UTC | [Major incident: Monitoring and billing impact on customer services in ap-southeast-1](https://rewindex.com/change/ic43fc692fd8662.md) | ClickHouse Cloud reported a major monitoring and billing degradation in ap-southeast-1, with possible service availability degradation; the initial update named eu-west-1. Impacts included stale dashboards, missing notifications/Prometheus metrics, stalled billing metering and unapplied autoscaling recommendations. It lasted 8 h 20 min, from 2026-07-24 13:07 UTC to 2026-07-24 21:28 UTC, with missing data backfilled. | | 2026-07-22 11:53 UTC | [Major incident: CDC ClickPipes stuck in maintenance state](https://rewindex.com/change/i4376ccc7c44e2c.md) | CDC ClickPipes became stuck in maintenance during a weekly upgrade, initially in eu-central-1, with services in other regions also affected. ClickHouse Cloud rated the incident major; it ran from 2026-07-22 11:53 UTC to 2026-07-22 14:36 UTC, lasting 2 h 42 min. Services recovered, but the upgrade rollout remained on hold pending confirmation it could avoid the underlying pod networking failure mode. | Full timeline: [ClickHouse Cloud changes](https://rewindex.com/company/clickhouse-cloud/changes.md) ## Silent edits and deletions _None._ ## Page change history | Page | URL | Versions | Last changed (UTC) | History | | --- | --- | --- | --- | --- | | Pricing | [https://clickhouse.com/pricing](https://clickhouse.com/pricing) | 1 | 2026-10-17 | | _No page changes since the first snapshot._ ## Latest 15 incidents | Started (UTC) | Incident | Impact | Duration | Edited | | --- | --- | --- | --- | --- | | 2026-10-12 01:55 UTC | [Support case creation unavailable](https://status.clickhouse.com/incidents/01M4PX4ZZV4E5RTDJZ3G5ZFMNT) | none | 31 min | | | 2026-09-24 08:42 UTC | [Streaming ClickPipes degradation in AWS eu-central-1 region](https://status.clickhouse.com/incidents/01M3998A1EEKERKCJW3S04E60N) | minor | 29 min | | | 2026-09-24 08:31 UTC | [Some ClickPipes CDC pipes paused and can't be resumed](https://status.clickhouse.com/incidents/01M398NR0CWF2PH1M3F65PQN48) | minor | 33 min | | | 2026-09-23 15:28 UTC | [We are investigating an issue affecting Azure eastus2 region](https://status.clickhouse.com/incidents/01M37E4B0F6QTQZAVACQYW2NQJ) | minor | 30 min | | | 2026-09-22 13:19 UTC | [We are investigating an issue with CH servers in Azure germanywestcentral region](https://status.clickhouse.com/incidents/01M34MADB3V6FHJNAN4GCV2VRR) | minor | 5.1 h | | | 2026-09-16 10:16 UTC | [Intermittent Issues with the Support tab](https://status.clickhouse.com/incidents/01M2MVER4T79TX9KA3ACMX7YAT) | minor | 14 h | | | 2026-09-15 18:57 UTC | [ClickPipes failing on Kinesis in AWS us-east-1](https://status.clickhouse.com/incidents/01M2K6X3SMPMBKJKK5FHA0M7ZB) | critical | 30 h | | | 2026-09-14 20:36 UTC | [Distributed Cache performance degradation in AWS us-east-1](https://status.clickhouse.com/incidents/01M2GT4WJVTWYF7DN4QKM5YF2S) | minor | 4.0 h | | | 2026-09-01 16:11 UTC | [Service degradation in GCP us-central-1](https://status.clickhouse.com/incidents/01M1EVTB89XNE6SFRE173W0292) | minor | 19 min | | | 2026-08-23 10:14 UTC | [Slow provisioning times of services in GCP europe-west4 region](https://status.clickhouse.com/incidents/01M0Q1V62DVRC1VE1DPTTED21T) | minor | 32 min | | | 2026-08-17 15:23 UTC | [Provisioning of new CDC pipes for Postgres might be delayed or failing](https://status.clickhouse.com/incidents/01M0854N5TNMNBWB1Y09HYPG61) | minor | 1.9 h | | | 2026-08-14 18:04 UTC | [Network connectivity issue in AWS us-east-1](https://status.clickhouse.com/incidents/01M00VRAFWBPGCX437HMW1JFMN) | minor | 1.7 h | | | 2026-08-02 14:44 UTC | [We are investigating an issue in Azure eastus2 region, impacting replicas in one specific Availability Zone](https://status.clickhouse.com/incidents/01KZ1EYFKM6NSBF2R8TRJC70VX) | minor | 4.8 h | | | 2026-07-24 13:07 UTC | [Monitoring and billing impact on customer services in ap-southeast-1](https://status.clickhouse.com/incidents/01KYA3SRPEFKQ7K0FD5PVAFBEX) | major | 8.3 h | | | 2026-07-22 11:53 UTC | [CDC ClickPipes stuck in maintenance state](https://status.clickhouse.com/incidents/01KY4TRYA1FYRMZAHNCDPFCTC6) | major | 2.7 h | | ## Charts ### Chart data: ClickHouse Cloud status incidents per year Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history. | Year | Incidents | Major/critical | | --- | --- | --- | | 2026 | 15 | 3 | ### Chart data: Incidents per month, last 36 months By impact as reported by the vendor. Maintenance excluded. | Month | Impact | Incidents | | --- | --- | --- | | 2026-07 | major | 2 | | 2026-08 | minor | 4 | | 2026-09 | critical | 1 | | 2026-09 | minor | 7 | | 2026-10 | none | 1 | ### Chart data: Page snapshot history One dot per archived version. Grey = first archived (baseline), orange = text changed. | Date | Page | Change | | --- | --- | --- | | 2026-10-17 | Pricing | baseline | --- Canonical: https://rewindex.com/company/clickhouse-cloud · Markdown: https://rewindex.com/company/clickhouse-cloud.md · JSON: https://rewindex.com/api/v1/companies/clickhouse-cloud · Generated 2026-10-18T00:37:12.980Z