# Claude: Service disruption on Claude services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-14 20:30 UTC · Resolved: 2026-08-14 21:58 UTC · Duration: 1.5 h
- Updates: 4 · Affected components: Claude Cowork, Claude API (api.anthropic.com), Claude Code
- [Vendor status page: https://stspg.io/wlcwm73lh5vb](https://stspg.io/wlcwm73lh5vb)
- [Company: Claude](https://rewindex.com/company/claude.md)

## Summary

Claude reported a major degradation affecting Claude API (api.anthropic.com), Claude Code, and Claude Cowork, starting 2026-08-14 20:30 UTC and resolved at 2026-08-14 21:58 UTC (computed duration: 1 h 27 min). The vendor reported actual impact from 20:14 to 20:38 UTC. A fix was deployed at 20:44 UTC; the cause was not specified. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-14 20:30 UTC: We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- **identified** 2026-08-14 20:44 UTC: We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible.
- **monitoring** 2026-08-14 20:44 UTC: A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
- **resolved** 2026-08-14 21:58 UTC: The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC.

## Rewindex changes for this incident

- 2026-08-14 20:30 UTC: [Major incident: Service disruption on Claude services](https://rewindex.com/change/i3132f39a227e87.md)


---
Canonical: https://rewindex.com/company/claude/incidents/005ym4vzrq2w · Markdown: https://rewindex.com/company/claude/incidents/005ym4vzrq2w.md · JSON: https://rewindex.com/api/v1/companies/claude/incidents/005ym4vzrq2w · Generated 2026-10-18T10:34:16.767Z