# Claude in January 2024: incidents, uptime and changes

> Claude in January 2024: 8 incidents on its status page (2 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Claude’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/claude/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 8 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 1, none 5
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 99.93% free of any incident; outage time 29 min, incident time 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/claude/2023/12.md) · Next: [February 2024](https://rewindex.com/company/claude/2024/02.md) · [All months](https://rewindex.com/company/claude/reports.md) · [Claude](https://rewindex.com/company/claude.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [claude.ai chat not operational](https://rewindex.com/company/claude/incidents/3ssrcy8kwsx9.md) | major | 2024-01-22 21:01 UTC | 2024-01-22 21:07 UTC | 6 min | resolved |
| [elevated error rate on some models](https://rewindex.com/company/claude/incidents/s6pmn6mgszgc.md) | major | 2024-01-29 23:24 UTC | 2024-01-29 23:47 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [claude.ai chat not operational](https://rewindex.com/company/claude/incidents/3ssrcy8kwsx9.md) | major | 2024-01-22 21:01 UTC | 2024-01-22 21:07 UTC | 6 min | resolved |
| [Elevated error rates on a subset of models](https://rewindex.com/company/claude/incidents/ldbx9tw6f7d9.md) | none | 2024-01-25 05:00 UTC | 2024-01-25 06:19 UTC | 1.3 h | resolved |
| [Elevated API error rate across all models](https://rewindex.com/company/claude/incidents/qxdvjb4njp6q.md) | minor | 2024-01-29 18:29 UTC | 2024-01-29 18:29 UTC | 0 min | resolved |
| [elevated error rate on some models](https://rewindex.com/company/claude/incidents/s6pmn6mgszgc.md) | major | 2024-01-29 23:24 UTC | 2024-01-29 23:47 UTC | 23 min | resolved |
| [brief partial outage of claude-instant-1.2, claude-2.1](https://rewindex.com/company/claude/incidents/3667134hg62q.md) | none | 2024-01-30 04:00 UTC | 2024-01-30 04:00 UTC | 0 min | resolved |
| [elevated error rate on claude-2.1](https://rewindex.com/company/claude/incidents/rqpd1jfqmglp.md) | none | 2024-01-31 00:51 UTC | 2024-01-31 01:11 UTC | 20 min | resolved |
| [elevated error rates on some models](https://rewindex.com/company/claude/incidents/w3g5jpznssrd.md) | none | 2024-01-31 17:20 UTC | 2024-01-31 19:17 UTC | 1.9 h | resolved |
| [Claude.ai Experienced a Temporary Outage](https://rewindex.com/company/claude/incidents/shhpbrjb160c.md) | none | 2024-01-31 22:31 UTC | 2024-01-31 22:31 UTC | 0 min | resolved |

## Cite this

Claude posted 8 status incidents in January 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/claude/2024/01
- Citation: Claude, “Claude in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/claude/2024/01 (CC BY 4.0).
- Markdown link: `[Claude: Claude in January 2024 (2024-01-01)](https://rewindex.com/company/claude/2024/01)`


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Canonical: https://rewindex.com/company/claude/2024/01 · Markdown: https://rewindex.com/company/claude/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:22.876Z