# CircleCI: Delays in processing new signups and plan changes

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-23 18:13 UTC · Resolved: 2026-09-23 20:06 UTC · Duration: 1.9 h
- Updates: 2 · Affected components: Billing & Account
- [Vendor status page: https://stspg.io/qdgh114h7kwz](https://stspg.io/qdgh114h7kwz)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Timeline of updates

- **identified** 2026-09-23 18:13 UTC: Customers may experience delays in new signups and plan changes being reflected in their account.
- **resolved** 2026-09-23 20:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/circleci/incidents/zxqlp0926vcz · Markdown: https://rewindex.com/company/circleci/incidents/zxqlp0926vcz.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/zxqlp0926vcz · Generated 2026-10-19T23:36:53.094Z