# CircleCI: Insights service data is lagging

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 16:58 UTC · Resolved: 2026-08-05 21:01 UTC · Duration: 4.0 h
- Updates: 4 · Affected components: CircleCI Insights
- [Vendor status page: https://stspg.io/6qdzqdj5ww81](https://stspg.io/6qdzqdj5ww81)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Timeline of updates

- **investigating** 2026-08-05 16:58 UTC: We are seeing an issue with Insights service where the data from the last 24 hours is lagging. We are investigating.
- **investigating** 2026-08-05 17:46 UTC: We are continuing to investigate and will update as we know more.
- **identified** 2026-08-05 18:25 UTC: We have identified the issue, and are working with our upstream provider to resolve it now.
- **resolved** 2026-08-05 21:01 UTC: The upstream issue has been resolved, and the insights data from the last 24 hours has caught up. Thank you for your patience.


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Canonical: https://rewindex.com/company/circleci/incidents/xwrqk8hh14zf · Markdown: https://rewindex.com/company/circleci/incidents/xwrqk8hh14zf.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/xwrqk8hh14zf · Generated 2026-10-18T09:45:54.495Z