# CircleCI: GitHub App branch config fetching failures

> CircleCI status incident “GitHub App branch config fetching failures” on 2024-11-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6
Last updated: 2024-11-12T17:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-11-12 17:30 UTC · Resolved: 2024-11-12 17:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.circleci.com/incidents/rd0w4g2kz6s6](https://status.circleci.com/incidents/rd0w4g2kz6s6)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Timeline of updates

- **resolved** 2024-11-12 17:30 UTC: From 17:30 UTC to 07:20 UTC, config fetching for GitHub App customers on branches that included a / character in the branch name were failing. A fix has been implemented and we are seeing successful config fetches from these affected branches. Please rerun any failed jobs, or push a new commit.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by CircleCI, started 2024-11-12 17:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6
- Citation: CircleCI, “GitHub App branch config fetching failures” (2024-11-12 17:30 UTC). Archived by Rewindex: https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6 (CC BY 4.0).
- Markdown link: `[CircleCI: GitHub App branch config fetching failures (2024-11-12)](https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6)`


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Canonical: https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6 · Markdown: https://rewindex.com/company/circleci/incidents/rd0w4g2kz6s6.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/rd0w4g2kz6s6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:34.025Z