# CircleCI: Unable to open support tickets

> CircleCI status incident “Unable to open support tickets” on 2016-02-20: impact minor (vendor’s label), 20 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/circleci/incidents/clflgnhcnkfp
Last updated: 2016-02-21T03:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-02-20 07:21 UTC · Resolved: 2016-02-21 03:30 UTC · Duration: 20 h
- Updates: 1
- [Vendor status page: https://status.circleci.com/incidents/clflgnhcnkfp](https://status.circleci.com/incidents/clflgnhcnkfp)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Timeline of updates

- **resolved** 2016-02-21 03:30 UTC: Issues with our support service have been resolved. Support requests can now be submitted normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by CircleCI, started 2016-02-20 07:21 UTC, resolved after 20 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/circleci/incidents/clflgnhcnkfp
- Citation: CircleCI, “Unable to open support tickets” (2016-02-20 07:21 UTC). Archived by Rewindex: https://rewindex.com/company/circleci/incidents/clflgnhcnkfp (CC BY 4.0).
- Markdown link: `[CircleCI: Unable to open support tickets (2016-02-20)](https://rewindex.com/company/circleci/incidents/clflgnhcnkfp)`


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Canonical: https://rewindex.com/company/circleci/incidents/clflgnhcnkfp · Markdown: https://rewindex.com/company/circleci/incidents/clflgnhcnkfp.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/clflgnhcnkfp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:59:36.124Z