# CircleCI: We are investigating DNS errors that may prevent workflows and jobs from running.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-28 09:28 UTC · Resolved: 2020-07-28 11:50 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.circleci.com/incidents/8tx3j497g984](https://status.circleci.com/incidents/8tx3j497g984)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Part of an outage event

- [AWS outage, Jul 28, 2020: 18 vendors, 18 incidents](https://rewindex.com/events/2020-07-28-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +58 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 3 blamed AWS<br/>Honeycomb, Twilio, Chargebee"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>2 vendors, 1 blamed AWS<br/>Stream (GetStream), Elastic Cloud"]:::blames
  root --> h4
  me["CircleCI (this incident)<br/>posted +58 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-07-28 11:50 UTC: This incident is resolved and jobs should be running as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/circleci/incidents/8tx3j497g984 · Markdown: https://rewindex.com/company/circleci/incidents/8tx3j497g984.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/8tx3j497g984 · Generated 2026-10-19T23:15:16.724Z