# CircleCI: 500 errors encountered during Artifacts upload/retrieval. API also impacted.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-12-31 13:30 UTC · Resolved: 2019-12-31 13:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.circleci.com/incidents/6jyjwlb0bxqf](https://status.circleci.com/incidents/6jyjwlb0bxqf)
- [Company: CircleCI](https://rewindex.com/company/circleci.md)

## Timeline of updates

- **resolved** 2019-12-31 13:30 UTC: From 13:47 UTC to 14:38 UTC, some users encountered 5xx error in their builds during Artifact upload or while attempting to download Artifacts. Also during this time some users encountered issues while attempting to access our API. A fix was deployed at 14:38 UTC on December 31, 2019 and all systems are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/circleci/incidents/6jyjwlb0bxqf · Markdown: https://rewindex.com/company/circleci/incidents/6jyjwlb0bxqf.md · JSON: https://rewindex.com/api/v1/companies/circleci/incidents/6jyjwlb0bxqf · Generated 2026-10-18T11:43:24.982Z