# CircleCI in April 2020: incidents, uptime and changes

> CircleCI in April 2020: 12 incidents on its status page (3 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of CircleCI’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/circleci/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 12 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 3, minor 6, none 3
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 99.02% free of any incident; outage time 2 h 43 min, incident time 7 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/circleci/2020/03.md) · Next: [May 2020](https://rewindex.com/company/circleci/2020/05.md) · [All months](https://rewindex.com/company/circleci/reports.md) · [CircleCI](https://rewindex.com/company/circleci.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Machine and Remote Docker jobs failing](https://rewindex.com/company/circleci/incidents/gqvbqj5yhr7t.md) | critical | 2020-04-08 14:10 UTC | 2020-04-08 15:16 UTC | 1.1 h | resolved |
| [MacOS jobs not running](https://rewindex.com/company/circleci/incidents/tdgggygs3ky5.md) | critical | 2020-04-26 05:40 UTC | 2020-04-26 06:41 UTC | 1.0 h | resolved |
| [MacOS jobs not running](https://rewindex.com/company/circleci/incidents/v1wlxwxxr2v9.md) | critical | 2020-04-26 12:48 UTC | 2020-04-26 13:24 UTC | 36 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Database Failover](https://rewindex.com/company/circleci/incidents/629t1j6lgvy1.md) | minor | 2020-04-08 00:00 UTC | 2020-04-08 00:00 UTC | 0 min | resolved |
| [Machine and Remote Docker jobs failing](https://rewindex.com/company/circleci/incidents/gqvbqj5yhr7t.md) | critical | 2020-04-08 14:10 UTC | 2020-04-08 15:16 UTC | 1.1 h | resolved |
| [Delay in sending Slack and email notifications](https://rewindex.com/company/circleci/incidents/zd0nvtv8tjbw.md) | minor | 2020-04-09 16:14 UTC | 2020-04-09 16:36 UTC | 22 min | resolved |
| [Cron Jobs and Scheduled Workflows failed with "Unauthorized"](https://rewindex.com/company/circleci/incidents/gv4s7s2klpq7.md) | none | 2020-04-14 14:00 UTC | 2020-04-14 14:00 UTC | 0 min | resolved |
| [The Pipelines UI Was Inaccessible](https://rewindex.com/company/circleci/incidents/q3ypknwzx37p.md) | none | 2020-04-15 19:00 UTC | 2020-04-15 19:00 UTC | 0 min | resolved |
| [Pipelines Page Inaccessible (500 Error)](https://rewindex.com/company/circleci/incidents/csbr66zb1m3c.md) | minor | 2020-04-16 07:30 UTC | 2020-04-16 07:30 UTC | 0 min | resolved |
| [Git Checkout Errors](https://rewindex.com/company/circleci/incidents/y96b8jc4m9bx.md) | minor | 2020-04-16 11:50 UTC | 2020-04-16 11:50 UTC | 0 min | resolved |
| [Pipelines page is degraded, and notifications are delayed](https://rewindex.com/company/circleci/incidents/xps6s890zlz2.md) | minor | 2020-04-22 15:18 UTC | 2020-04-22 15:45 UTC | 27 min | resolved |
| [MacOS jobs not running](https://rewindex.com/company/circleci/incidents/tdgggygs3ky5.md) | critical | 2020-04-26 05:40 UTC | 2020-04-26 06:41 UTC | 1.0 h | resolved |
| [macOS jobs not starting](https://rewindex.com/company/circleci/incidents/l4rhgqkp6xkc.md) | none | 2020-04-26 12:44 UTC | 2020-04-26 12:44 UTC | 0 min | resolved |
| [MacOS jobs not running](https://rewindex.com/company/circleci/incidents/v1wlxwxxr2v9.md) | critical | 2020-04-26 12:48 UTC | 2020-04-26 13:24 UTC | 36 min | resolved |
| [macOS Builds Delayed](https://rewindex.com/company/circleci/incidents/f7d812rch8d1.md) | minor | 2020-04-28 09:03 UTC | 2020-04-28 12:32 UTC | 3.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] macOS Maintenance](https://rewindex.com/company/circleci/incidents/bl2wff3ynxhd.md) | maintenance | 2020-04-26 04:34 UTC | 2020-04-26 05:00 UTC | 26 min | resolved |

## Cite this

CircleCI posted 12 status incidents in April 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/circleci/2020/04
- Citation: CircleCI, “CircleCI in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/circleci/2020/04 (CC BY 4.0).
- Markdown link: `[CircleCI: CircleCI in April 2020 (2020-04-01)](https://rewindex.com/company/circleci/2020/04)`


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Canonical: https://rewindex.com/company/circleci/2020/04 · Markdown: https://rewindex.com/company/circleci/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:24.272Z