# Chroma: Degraded indexing for select customers and collections

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2026-08-18 16:52 UTC · Resolved: 2026-08-18 19:31 UTC · Duration: 2.6 h
- Updates: 3 · Affected components: API
- [Vendor status page: https://status.trychroma.com/incident/cmsywijhl0c4u0rmlxfil0qtf](https://status.trychroma.com/incident/cmsywijhl0c4u0rmlxfil0qtf)
- [Company: Chroma](https://rewindex.com/company/chroma.md)

## Timeline of updates

- **investigating** 2026-08-18 16:52 UTC: We are continuing to work on a fix for this incident. .
- **monitoring** 2026-08-18 18:25 UTC: We implemented a fix and are currently monitoring the result..
- **resolved** 2026-08-18 19:31 UTC: This incident has been resolved..


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Canonical: https://rewindex.com/company/chroma/incidents/cmsywijhl0c4u0rmlxfil0qtf · Markdown: https://rewindex.com/company/chroma/incidents/cmsywijhl0c4u0rmlxfil0qtf.md · JSON: https://rewindex.com/api/v1/companies/chroma/incidents/cmsywijhl0c4u0rmlxfil0qtf · Generated 2026-10-20T02:22:34.914Z