# Chroma

- Domain: trychroma.com · Category: ai
- Status page: https://status.trychroma.com (polled every 10 minutes; now operational)
- Incidents archived: 15 (0 major/critical, 0 maintenances), history since 2025-04-15
- Last 90 days: 1 incidents; open now: 0
- Silently edited or deleted incidents: 0

## How Chroma reports incidents

Not enough incidents to compare yet (needs 20 in a year and 10 with full update detail; has 6 and 15).

## Dependencies (observed)

| Depends on | Signal | Blamed in | Hosting | Integration | Events | Declared |
| --- | --- | --- | --- | --- | --- | --- |
| AWS (Amazon Web Services) | medium | 1 | 2 | 0 | 1 |  |

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2025 | 10 | 0 | 0 | 48 min |
| 2026 | 5 | 0 | 0 | 1.8 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

_None._

Full timeline: [Chroma changes](https://rewindex.com/company/chroma/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://trychroma.com/privacy](https://trychroma.com/privacy) | 1 | 2026-10-19 |  |
| Subprocessors | [https://www.trychroma.com/subprocessors](https://www.trychroma.com/subprocessors) | 1 | 2026-10-19 |  |
| Terms of service | [https://trychroma.com/terms](https://trychroma.com/terms) | 1 | 2026-10-19 |  |

_No page changes since the first snapshot._

## Latest 15 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-08-18 16:52 UTC | [Degraded indexing for select customers and collections](https://rewindex.com/company/chroma/incidents/cmsywijhl0c4u0rmlxfil0qtf.md) | unknown | 2.6 h |  |
| 2026-06-29 21:32 UTC | [Indexing throughput](https://rewindex.com/company/chroma/incidents/cmqzqgskc00uf0kphpq5lbmvq.md) | unknown | 32 min |  |
| 2026-05-08 01:04 UTC | [Chroma embedding service experiencing intermittent failures](https://rewindex.com/company/chroma/incidents/cmow8565v012ksas210ly33n7.md) · [AWS us-east-1 outage](https://rewindex.com/events/2026-05-08-aws-us-east-1) | unknown | 1.8 h |  |
| 2026-03-13 02:17 UTC | [Elevated error rate on some collections](https://rewindex.com/company/chroma/incidents/cmmoataax03j22tn1mv2m7v3j.md) | unknown | 2.1 h |  |
| 2026-01-27 23:57 UTC | [Elevated query latencies - increase in 504 errors](https://rewindex.com/company/chroma/incidents/cmkx9a91503l5qjeg71lii6pc.md) | unknown | 1.6 h |  |
| 2025-11-01 20:39 UTC | [Degraded query for fresh writes latency in us-east-1](https://rewindex.com/company/chroma/incidents/cmhgqxgkk00i032c8m6i9d7wb.md) | unknown | 22 min |  |
| 2025-10-03 13:30 UTC | [Queries may fail](https://rewindex.com/company/chroma/incidents/cmgayhw8m00jhhrt2w2jsdywv.md) | unknown | 1.2 h |  |
| 2025-09-21 03:48 UTC | [Package Search MCP](https://rewindex.com/company/chroma/incidents/cmft5qtzl0021tsbrwpl6inea.md) | unknown | 56 min |  |
| 2025-08-20 20:13 UTC | [All API requests](https://rewindex.com/company/chroma/incidents/cmekfbmdj0048n96kobl5p4ix.md) | unknown | 15 min |  |
| 2025-08-06 16:12 UTC | [Increase in billing data latency](https://rewindex.com/company/chroma/incidents/cme06fslt003lnvvawzszmtt4.md) | unknown | 27 min |  |
| 2025-06-24 18:44 UTC | [Elevated API latencies](https://rewindex.com/company/chroma/incidents/cmcavkaze0001b52rx8wswwkg.md) | unknown | 20 min |  |
| 2025-05-30 02:56 UTC | [Errors calling add, upsert, update, query, and get.](https://rewindex.com/company/chroma/incidents/cmba8xh7p0016j56lhrufjd82.md) | unknown | 39 min |  |
| 2025-05-06 21:42 UTC | [Slow indexing speeds](https://rewindex.com/company/chroma/incidents/cmad1c4xw000d3onbz1a7wqav.md) | unknown | 1.0 h |  |
| 2025-04-18 23:00 UTC | [Issues creating a new account](https://rewindex.com/company/chroma/incidents/cm9rfjdx1003okq2xzttrfw6q.md) | unknown | 3 d |  |
| 2025-04-15 15:00 UTC | [Elevated API latencies](https://rewindex.com/company/chroma/incidents/cm9izq5t300clmzg1hht3owo0.md) | unknown | 1.5 h |  |


## Charts

### Chart data: Chroma status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2025 | 10 | 0 |
| 2026 | 5 | 0 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2025-04 | unknown | 2 |
| 2025-05 | unknown | 2 |
| 2025-06 | unknown | 1 |
| 2025-08 | unknown | 2 |
| 2025-09 | unknown | 1 |
| 2025-10 | unknown | 1 |
| 2025-11 | unknown | 1 |
| 2026-01 | unknown | 1 |
| 2026-03 | unknown | 1 |
| 2026-05 | unknown | 1 |
| 2026-06 | unknown | 1 |
| 2026-08 | unknown | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-19 | Subprocessors | baseline |
| 2026-10-19 | Privacy policy | baseline |
| 2026-10-19 | Terms of service | baseline |

---
Canonical: https://rewindex.com/company/chroma · Markdown: https://rewindex.com/company/chroma.md · JSON: https://rewindex.com/api/v1/companies/chroma · Generated 2026-10-19T23:12:47.662Z