# ChatGPT: Degraded Performance of Dots on Enterprise

> Two updates were removed from “Degraded Performance of Dots on Enterprise”: the 10-22 18:52 UTC mitigation-progress note and the 10-22 18:57 UTC note stating that the issue was identified, mitigation was underway, and most impact affected enterprise customers. The deletions change the archived incid

Canonical: https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G
Last updated: 2026-10-22T21:03:08Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-22 18:51 UTC · Resolved: 2026-10-22 20:55 UTC · Duration: 2.1 h
- Updates: 5 · Affected components: dots
- [Vendor status page: https://status.openai.com/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G](https://status.openai.com/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)

## Summary

Two updates were removed from “Degraded Performance of Dots on Enterprise”: the 10-22 18:52 UTC mitigation-progress note and the 10-22 18:57 UTC note stating that the issue was identified, mitigation was underway, and most impact affected enterprise customers. The deletions change the archived incident narrative but do not establish any change in service impact or resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-22 18:51 UTC: Users are experiencing failures sending messages to dots.
- **identified** 2026-10-22 18:52 UTC _(deleted by the vendor)_: We are still implementing the mitigation.
- **identified** 2026-10-22 18:57 UTC _(deleted by the vendor)_: Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.
- **identified** 2026-10-22 18:59 UTC: Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.
- **resolved** 2026-10-22 20:55 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-10-22 19:13 UTC: [Incident silently edited: Degraded Performance of Dots on Enterprise](https://rewindex.com/change/r07644a519c6926.md)
- 2026-10-22 21:03 UTC: [Incident updated: Degraded Performance of Dots on Enterprise](https://rewindex.com/change/r52dfced74fe3a4.md)

## Cite this

Status incident (vendor impact label: minor) posted by ChatGPT, started 2026-10-22 18:51 UTC, resolved after 2.1 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G
- Citation: ChatGPT, “Degraded Performance of Dots on Enterprise” (2026-10-22 18:51 UTC). Archived by Rewindex: https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G (CC BY 4.0).
- Markdown link: `[ChatGPT: Degraded Performance of Dots on Enterprise (2026-10-22)](https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G)`


---
Canonical: https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G · Markdown: https://rewindex.com/company/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G.md · JSON: https://rewindex.com/api/v1/companies/chatgpt/incidents/01M5JF8DR3EGQJNTXPZ24AKX2G · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:19:27.883Z