# ChatGPT: Error while creating custom RBAC roles for Enterprise users

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-13 14:03 UTC · Resolved: 2026-08-13 22:26 UTC · Duration: 8.4 h
- Updates: 7
- [Vendor status page: https://status.openai.com/incidents/01KZXPZD4KHMQQFF09PSNNEZT8](https://status.openai.com/incidents/01KZXPZD4KHMQQFF09PSNNEZT8)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)

## Timeline of updates

- **investigating** 2026-08-13 14:03 UTC: We are investigating an issue while creating custom RBAC roles for Enterprise users.
- **identified** 2026-08-13 14:29 UTC: We are still implementing the mitigation.
- **identified** 2026-08-13 14:49 UTC: We are still implementing the mitigation.
- **identified** 2026-08-13 15:44 UTC: We are still implementing the mitigation.
- **identified** 2026-08-13 18:48 UTC: We are continuing to implement the mitigation
- **monitoring** 2026-08-13 21:25 UTC: We have applied the mitigation and are monitoring the recovery.
- **resolved** 2026-08-13 22:26 UTC: All impacted services have now fully recovered.


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Canonical: https://rewindex.com/company/chatgpt/incidents/01KZXPZD4KHMQQFF09PSNNEZT8 · Markdown: https://rewindex.com/company/chatgpt/incidents/01KZXPZD4KHMQQFF09PSNNEZT8.md · JSON: https://rewindex.com/api/v1/companies/chatgpt/incidents/01KZXPZD4KHMQQFF09PSNNEZT8 · Generated 2026-10-18T09:46:19.372Z