# ChatGPT: Elevated Error Rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-23 15:36 UTC · Resolved: 2026-07-24 19:33 UTC · Duration: 28 h
- Updates: 13 · Affected components: Conversations, Conversations, Conversations, Images, Batch, Chat Completions, Audio, Fine-tuning, Realtime, Files, Files, Files, Embeddings, Moderations, Responses, Agent, Agent, Login, Codex Web, Codex Web, Connectors/Apps, Connectors/Apps, CLI, CLI, VS Code extension, VS Code extension, Codex API, Codex API, ChatGPT Work, ChatGPT Work, ChatGPT Work
- [Vendor status page: https://status.openai.com/incidents/01KY7SX5MYJ2BP51X5MXAPYX71](https://status.openai.com/incidents/01KY7SX5MYJ2BP51X5MXAPYX71)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)

## Timeline of updates

- **investigating** 2026-07-23 15:36 UTC: We are investigating the issue for the listed services.
- **identified** 2026-07-23 15:56 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **identified** 2026-07-23 16:08 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- **identified** 2026-07-23 16:48 UTC: We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation with the downstream infrastructure provider.
- **identified** 2026-07-23 17:36 UTC: We are continuing to work on implementing a mitigation.
- **identified** 2026-07-23 17:58 UTC: We are continuing to work on implementing a mitigation.
- **monitoring** 2026-07-23 18:50 UTC: We have applied the mitigation and are monitoring the recovery.
- **investigating** 2026-07-23 19:37 UTC: We are investigating the issue for the listed services.
- **monitoring** 2026-07-23 20:22 UTC: We have applied the mitigation and are monitoring the recovery.
- **investigating** 2026-07-24 09:56 UTC: We are investigating the issue for the listed services.
- **investigating** 2026-07-24 10:06 UTC: We are investigating the issue for the listed services.
- **monitoring** 2026-07-24 11:34 UTC: We have applied the mitigation and are monitoring the recovery.
- **resolved** 2026-07-24 19:33 UTC: All impacted services have now fully recovered.


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Canonical: https://rewindex.com/company/chatgpt/incidents/01KY7SX5MYJ2BP51X5MXAPYX71 · Markdown: https://rewindex.com/company/chatgpt/incidents/01KY7SX5MYJ2BP51X5MXAPYX71.md · JSON: https://rewindex.com/api/v1/companies/chatgpt/incidents/01KY7SX5MYJ2BP51X5MXAPYX71 · Generated 2026-10-18T09:46:04.182Z