# ChatGPT: Elevated errors for API image generation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-21 18:10 UTC · Resolved: 2026-07-21 22:19 UTC · Duration: 4.2 h
- Updates: 3 · Affected components: Images, Image Generation
- [Vendor status page: https://status.openai.com/incidents/01KY32PEQHPV5F2W4HCNFJ60RD](https://status.openai.com/incidents/01KY32PEQHPV5F2W4HCNFJ60RD)
- [Company: ChatGPT](https://rewindex.com/company/chatgpt.md)

## Summary

API image generation requests experienced elevated error rates in a major-impact incident from 2026-07-21 18:10 UTC to 2026-07-21 22:19 UTC, lasting 4 h 9 min. OpenAI applied mitigations and confirmed full recovery, with error rates back to normal. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-21 19:33 UTC: We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.
- **monitoring** 2026-07-21 20:26 UTC: We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.
- **resolved** 2026-07-21 22:19 UTC: Image generation functionality has fully recovered, and error rates have returned to normal levels.

## Rewindex changes for this incident

- 2026-07-21 18:10 UTC: [Major incident: Elevated errors for API image generation](https://rewindex.com/change/i50631b7464d656.md)


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Canonical: https://rewindex.com/company/chatgpt/incidents/01KY32PEQHPV5F2W4HCNFJ60RD · Markdown: https://rewindex.com/company/chatgpt/incidents/01KY32PEQHPV5F2W4HCNFJ60RD.md · JSON: https://rewindex.com/api/v1/companies/chatgpt/incidents/01KY32PEQHPV5F2W4HCNFJ60RD · Generated 2026-10-18T09:46:29.158Z