# Chargebee: Delay in Payment Status Updates

> Chargebee status incident “Delay in Payment Status Updates” on 2025-11-06: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj
Last updated: 2025-11-06T07:41:41Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-06 07:41 UTC · Resolved: 2025-11-06 07:41 UTC · Duration: 0 min
- Updates: 1 · Affected components: Webhooks (EU), Webhooks - Webhooks (EU), Webhooks (US), Webhooks - Webhooks (US), Webhooks (AU), Webhooks - Webhooks (AU)
- [Vendor status page: https://stspg.io/w1rrgl4m54yh](https://stspg.io/w1rrgl4m54yh)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-11-06 07:41 UTC: We received reports that transactions processed through Checkout.com remained in the “In Progress” state in Chargebee, even after being successfully captured at the gateway. This resulted in a temporary delay in updating the payment status in Chargebee for a few merchants using Checkout.com. The issue has now been resolved. All affected payments will be processed accordingly, and new transactions are being processed as expected. No action is required from merchants. We apologise for any inconvenience this may have caused.

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-11-06 07:41 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj
- Citation: Chargebee, “Delay in Payment Status Updates” (2025-11-06 07:41 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj (CC BY 4.0).
- Markdown link: `[Chargebee: Delay in Payment Status Updates (2025-11-06)](https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj)`


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Canonical: https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj · Markdown: https://rewindex.com/company/chargebee/incidents/zncmz5cz91qj.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/zncmz5cz91qj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:08:30.376Z