# Chargebee: Intermittent 5xx Errors in EU Region

> Chargebee status incident “Intermittent 5xx Errors in EU Region” on 2025-03-21: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj
Last updated: 2025-03-21T09:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-21 09:40 UTC · Resolved: 2025-03-21 09:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/yxzj45wg6hqj](https://status.chargebee.com/incidents/yxzj45wg6hqj)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-03-21 09:40 UTC: Between 08:52 and 09:14 UTC, an AWS RDS failover caused intermittent 5xx errors, impacting in-app purchases for omnichannel merchants. While the failover itself was completed within 40 seconds, our application continued to experience errors for an extended period. We performed a full server restart, after which the system returned to normal. We apologize for any disruption this may have caused

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-03-21 09:40 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj
- Citation: Chargebee, “Intermittent 5xx Errors in EU Region” (2025-03-21 09:40 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj (CC BY 4.0).
- Markdown link: `[Chargebee: Intermittent 5xx Errors in EU Region (2025-03-21)](https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj)`


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Canonical: https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj · Markdown: https://rewindex.com/company/chargebee/incidents/yxzj45wg6hqj.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/yxzj45wg6hqj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:38:44.282Z