# Chargebee: PDF Generation Issue

> Chargebee status incident “PDF Generation Issue” on 2020-02-19: impact none (vendor’s label), 49 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp
Last updated: 2020-02-19T13:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-02-19 12:15 UTC · Resolved: 2020-02-19 13:04 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/vtsttpfgygsp](https://status.chargebee.com/incidents/vtsttpfgygsp)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2020-02-19 13:04 UTC: The issue has been resolved. One of the load balancer which handles the pdf generation had problems with choosing correct SSL certificate and the issue has been rectified now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Chargebee, started 2020-02-19 12:15 UTC, resolved after 49 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp
- Citation: Chargebee, “PDF Generation Issue” (2020-02-19 12:15 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp (CC BY 4.0).
- Markdown link: `[Chargebee: PDF Generation Issue (2020-02-19)](https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp)`


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Canonical: https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp · Markdown: https://rewindex.com/company/chargebee/incidents/vtsttpfgygsp.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/vtsttpfgygsp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:20:00.673Z