# Chargebee: Google Recaptcha failures in sandbox environment

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-06 08:10 UTC · Resolved: 2023-07-06 08:56 UTC · Duration: 46 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/tv2rrn479rhh](https://status.chargebee.com/incidents/tv2rrn479rhh)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2023-07-06 08:56 UTC: We traced this back to a configuration change that inadvertently affected a few services. We have rolled back the changes and the issue has been resolved. We apologize for this disruption to service and will continue to drive internal improvements to avoid a similar impact in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/chargebee/incidents/tv2rrn479rhh · Markdown: https://rewindex.com/company/chargebee/incidents/tv2rrn479rhh.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/tv2rrn479rhh · Generated 2026-10-18T12:36:17.759Z